It is like installing a deadbolt lock on your door – except now it is on your CardUp account.
Two-Factor Authentication (2FA) is an additional check to ensure that it is really you who is logging into your account. It requires you to enter a six-digit code generated from your authenticator app on your smartphone or tablet to confirm the login is done by you.
Based on statistics*:
85% of breaches involved a human element
61% of breaches involved credentials being compromised
The costs of these incidents resulted in deficits of well over US$1.5 million
*Source: 2021 Verison Data breach Investigation Report
An authenticator app generates unique six-digit codes which you will then enter on CardUp every time during login once 2FA is enabled.
We recommend using Google Authenticator (iOS/Android) or Microsoft Authenticator (iOS/Android). You may also use any other authenticator apps that you prefer.
You can log in here.
Enable 2FA by following the instructions on the Authentication setup. You will be prompted to scan a QR code or enter a text code.
On your authenticator app, add a new authentication (+). Either scan the QR code or enter the text code into your app. Once you have done so, a six-digit code will appear on your app. Enter the six-digit code on CardUp.
Please ensure that you save the recovery codes on your smartphone or tablet. It comes in handy if you do not have access to your authenticator app.
Ready to add another lock to your account?
For the full step-by-step instruction on setting up 2FA, click here >
If you have already set up 2FA on your account, there are also more ways you can further secure your account.